|
|
Mission Statement
With its mission to help individuals and families "Live Well For Less," Hearthware, Inc. brings a fresh and open angle to the home products marketplace. We have sold over 2 million NuWave Ovens since 1997, enjoying over 99% customer satisfaction, because of our commitment to providing superior products that make day-to-day life easier, more affordable and healthier.
Hearthware is driven by the pursuit of safe, environmentally-friendly products that can improve the quality of life and eating patterns of our customers. We don't believe in the bare minimum when it comes to reliability and performance. In terms of product development, we go above and beyond which is evidenced, for example, by the RoHS-compliancy of everything we produce, and our commitment to exceeding industry-standard best practices in terms of safety and product quality. We believe in marketing environmentally-conscious, chemical-free housewares that are both convenient and affordable for busy families.
It's a simple, yet revolutionary idea: develop products that promote efficiency and value while enhancing the customer's quality of life.
However, we don't stop at offering our customers the best home products that money can buy. A key to ensuring return business is building a foundation of trust and dependability. Customer service is a top priority, and we are absolutely dedicated to ensuring that everyone who comes to Hearthware enjoys a positive experience. We stay ahead of our competitors by leveraging a number of touchpoints that offer top-drawer support and product information: standard telephone and email communication as well as live web chat and social media engagement. We have to remain nimble as a company to keep up with the fast-paced lifestyles and needs of our consumers.
We take tremendous pride in our product suite and look forward to partnering with our engaged, informed customers to develop the next generation of ecologically-sound, health-conscious, value-driven housewares.
|
|
Contact & Support
Our customer service representatives are always available to assist you with any questions or comments you may have.
To speak with our live agents, please call 1-888-689-2831, Monday through Friday, 8am to 6pm, CST.
|
|
Sales & Marketing / North America
Tel: (847) 775-8123 / Fax - (847) 775-8131
sales@hearthware.com
International Sales
Tel: (847) 775-8123 / Fax: (847) 775-8131
intsales@hearthware.com
Order By Phone (24 / 7)
Tel: (800) 985-2926
Customer Service (M-F 8:00am - 6:00pm, CST)
1755 Butterfield Road, Libertyville, IL 60048-1227
Tel: (888) 689-2831 / Fax : (847) 775-8121
customerservice@hearthware.com
Hearthware, Inc.
1795 Butterfield Road, Libertyville, IL 60048-1212
United States of America
Copyright Infringement: DMCA Designated Agent
Pursuant to the Digital Millennium Copyright Act, we have registered
a Designated Agent to receive notification of claims of copyright infringement.
To file a copyright infringement notification with us, you must send a written
communication to our DMCA Designated Agent:
Joseph Vucko
1795 Butterfield Road, Libertyville, Illinois 60048-1212
legal@hearthware.com
Fax: (847) 775-8131
To be effective, any notice of copyright infringement must comply with the
requirements as outlined by the statute 17 U.S.C. Section 512(c)(3).
|
|
|
|
